Privacy policy

Privacy Policy


DATA PROTECTION
Your privacy is our top priority. Your data and transactions are your private matter, and we therefore handle all your information with the utmost care. The payment details you provide are not stored by us. The address information you provide when placing an order is used exclusively for invoicing and shipping purposes.

PRIVACY POLICY

  1. Privacy at a Glance
    General Information
    The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data refers to any data that can personally identify you. Detailed information on data protection can be found in our privacy policy below.

Data Collection on Our Website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the website's legal notice (Impressum).

How do we collect your data?
Some of your data is collected when you provide it to us. This may include data that you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This includes mainly technical data (e.g., internet browser, operating system, or the time of the page visit). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time free of charge. You also have the right to request the correction, blocking, or deletion of this data.
If you have given consent to data processing, you can revoke this consent at any time for the future.
Additionally, you have the right to request the restriction of processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the relevant supervisory authority.
For this and any other questions related to data protection, you can contact us at any time using the address provided in the legal notice (Impressum).

Analytics and Third-Party Tools
When you visit our website, your browsing behavior may be statistically analyzed. This is primarily done with cookies and so-called analytics programs.
The analysis of your browsing behavior is usually anonymous; the browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.
You can object to this analysis. We will inform you about the options to object in this privacy policy.

 

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website accesses, and other data generated via a website.

The use of the host is necessary for fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR).

Our host will only process your data to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

Conclusion of a Data Processing Agreement

To ensure data processing complies with data protection regulations, we have concluded a data processing agreement with our host.

3. General Information and Mandatory Notices

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this privacy policy.

When you use this website, various personal data is collected. Personal data refers to data that can personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Notice Regarding the Responsible Party

The responsible party for data processing on this website is:

Kaus Soppe
Ruselstraße 9
84184 Tiefenbach
Email: malerei@soppe.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revoking Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke consent at any time by sending us an informal email. The legality of data processing carried out until the revocation remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or processing serves the establishment, exercise, or defense of legal claims (objection under Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection under Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, workplace, or the place of the alleged violation. This right is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract provided to you or a third party in a commonly used, machine-readable format. If you request the direct transfer of data to another controller, this will only be done where technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the address bar of your browser from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Right to Information, Blocking, Deletion, and Correction

Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing and, if necessary, a right to correction, blocking, or deletion of this data. For this and other questions regarding personal data, you can contact us at any time using the address provided in the legal notice (Impressum).

Right to Restriction of Processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time at the address provided in the legal notice (Impressum). The right to restriction of processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. During the verification period, you have the right to request the restriction of processing of your personal data.

  • If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.

  • If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of processing instead of deletion.

  • If you have objected under Art. 21(1) GDPR, a balance must be struck between your and our interests. As long as it is not yet determined whose interests prevail, you have the right to request the restriction of processing of your personal data.

If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

Objection to Promotional Emails

We hereby object to the use of contact details published as part of the legal notice obligation for sending unsolicited advertising and informational materials. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

4. Data Collection on Our Website

Cookies

Our website uses "cookies." Cookies are small text files that do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them or they are automatically removed by your web browser.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These allow us or you to use certain services provided by the third party (e.g., cookies for processing payment services).

Cookies serve different functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart functionality or displaying videos). Other cookies are used to analyze user behavior or display advertisements.

Cookies required for electronic communication (necessary cookies), for providing specific functions you request (functional cookies, e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring web traffic) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of its services. If consent for storing cookies is requested, the storage of the relevant cookies is based solely on this consent (Art. 6(1)(a) GDPR); consent can be revoked at any time.

You can configure your browser to inform you when cookies are set, allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If cookies from third-party companies or for analytical purposes are used, we will inform you separately in this privacy policy and, if necessary, request your consent.

For more information on managing cookies in major browsers (including how to disable them), visit:

Server Log Files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

  • Browser type and version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of the server request

  • IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in ensuring the technically error-free presentation and optimization of the website—server log files are required for this purpose.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided, will be stored for processing your inquiry and for follow-up questions. We do not share this data without your consent.

The processing of the data entered into the contact form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time by sending us an informal email. The legality of the data processing carried out before the revocation remains unaffected.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases (e.g., after your inquiry has been processed). Mandatory statutory provisions—especially retention periods—remain unaffected.

Use of Email Address for Newsletter Distribution

We use your email address exclusively for our own promotional purposes in sending newsletters, provided you have expressly consented. The processing is based on Art. 6(1)(a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out before revocation.

To unsubscribe, simply use the appropriate link in the newsletter or notify us. Your email address will then be removed from our distribution list.

Inquiries via Email or Phone

If you contact us by email or phone, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed for the purpose of handling your request. We do not share this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR, provided your inquiry is related to contract fulfillment or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in efficiently handling inquiries (Art. 6(1)(f) GDPR) or your consent (Art. 6(1)(a) GDPR) if requested.

The data sent via contact inquiries will remain with us until you request deletion, revoke your consent for storage, or the purpose for data storage ceases (e.g., after handling your request). Mandatory statutory provisions—especially legal retention periods—remain unaffected.

Shipping Service Providers

Forwarding of Email Address to Shipping Companies for Shipment Status Updates

When shipping a package via DHL, we provide your email address for tracking purposes. For larger artwork shipments, we commission a freight forwarding company. In such cases, we share your email address and telephone number with the transport company as part of contract processing.

The purpose of this data transfer is to inform you about the shipment status via email or phone. The processing is based on Art. 6(1)(a) GDPR, as you give consent during the ordering process. You can revoke this consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out before revocation.

Payment Service Providers

Use of Shopify Payments
All Shopify Payments transactions are subject to their privacy policy.

5. Analytics Tools and Advertising

The data processing operations described in this section, particularly the setting of cookies, are carried out based on Art. 6(1)(f) GDPR due to our overriding legitimate interest:

  • In the needs-based and targeted design of the website, e.g., when using analytics and statistical tools.

You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data based on Art. 6(1)(f) GDPR.

Use of Google Analytics

We use the web analytics service Google Analytics provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website.

The data processing serves the purpose of analyzing this website and its visitors. On behalf of the website operator, Google will use the information obtained to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, Google truncates your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.

Google has certified itself under the US-EU Privacy Shield agreement and is thereby committed to complying with European data protection regulations. You can prevent the collection of data generated by cookies related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

To prevent Google Analytics from collecting and storing data across multiple devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when visiting this website. You must perform the opt-out on all systems and devices you use for it to take full effect. If you delete the opt-out cookie, data transmission to Google will resume. If you click here, the opt-out cookie will be set: Disable Google Analytics.

For more information on terms of use and data protection, visit https://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.

IP Anonymization

We have activated the IP anonymization function on this website. This means that Google truncates your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there.

On behalf of the website operator, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide further services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all the functions of this website to their full extent. Additionally, you can prevent the collection of data generated by cookies related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. This will set an opt-out cookie that prevents the collection of your data for future visits to this website:

Disable Google Analytics

For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Data Processing Agreement

We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

5. Social Media

Facebook Plugins (Like & Share Button)

This website integrates plugins from the social network Facebook. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transmitted to the USA and other third countries.

You can recognize Facebook plugins by the Facebook logo or the “Like” button on this website. An overview of Facebook plugins can be found here:
https://developers.facebook.com/docs/plugins/?locale=en_US.

When you visit this website, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited this website with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account.

We would like to point out that, as the provider of this website, we have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook’s privacy policy:
https://www.facebook.com/privacy/explanation.

If you do not want Facebook to associate your visit to this website with your Facebook user account, please log out of your Facebook account.

The use of Facebook plugins is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in achieving the widest possible visibility in social media. If explicit consent has been requested, processing will be carried out exclusively based on Art. 6(1)(a) GDPR; consent can be revoked at any time.

Instagram Plugin

This website includes functions of the Instagram service. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, clicking the Instagram button allows you to link content from this website to your Instagram profile. This enables Instagram to associate your visit to this website with your user account.

We would like to point out that, as the provider of this website, we have no knowledge of the content of the transmitted data or its use by Instagram.

The storage and analysis of data are based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in achieving the widest possible visibility in social media. If explicit consent has been requested, processing will be carried out exclusively based on Art. 6(1)(a) GDPR; consent can be revoked at any time.

For more information, please refer to Instagram’s privacy policy:
https://instagram.com/about/legal/privacy/.

 

6. Customer Account and Orders

Customer Account

When you create a customer account (membership account), we collect your personal data as provided in the registration form. The purpose of data processing is to enhance your shopping experience and simplify the order process.

Processing is based on Art. 6(1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out based on consent until the revocation. Your customer account will then be deleted.

Collection, Processing, and Sharing of Personal Data in Orders

When placing an order, we collect and process your personal data only to the extent necessary for fulfilling and processing your order and handling your inquiries. Providing the data is required for contract conclusion. Failure to provide the data will result in no contract being concluded.

Processing is based on Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.

Your data may be shared with shipping companies, payment service providers, order processing service providers, and IT service providers, depending on your selected service providers. In all cases, we strictly comply with legal regulations. The scope of data transmission is limited to the minimum required.

Source:
e-recht24.de